💸 Refund AND Returns Policy

💸 Refund & Returns Policy

We want you and your pet to love PawFectCare™. If you’re not 100% satisfied, here’s how we make returns simple:

30-Day Money-Back Guarantee
If your order arrives damaged, defective, or you’re not happy with it, you may return it within 30 days of delivery for a full refund.

How to Start a Return

  1. Email us at PawFectCareUK@gmail.com with your order number and reason for return.

  2. We’ll send you the return instructions and address.

  3. Once your return is received and inspected, we’ll process your refund back to your original payment method.

Conditions:

  • Item must be in original condition with all attachments included.

  • Return shipping costs are the customer’s responsibility (unless the item is defective or damaged).